We are an online telemedicine platform that connects you directly with an Emergency Medicine Physician. Call from the comfort of your home, work, or travels in the US. We are here to help you as best we can.

We help guide you down the right diagnosis and treatment path for you. We treat allergies, cuts, sprains, contusions, minor burns, fevers, coughs, colds, flu, mild Covid-19 symptoms, headaches, rashes, hives and much more!

Quickly make an account and request to speak to an Emergency Medicine physician either by phone or video call. You can always add more information to your account later for even faster care the next time you call!

You can us our phone app or through our website. Download our app on google play store or the App store and sign up for free. You can go to www.onercall.com and set up your account for free as well

Our app is free to download
It is $50 for each call. Sometimes, follow up appointments will be made with the physicians that will cost $25.

We do not use insurance companies. We try to cut out the middleman and provide you with quick and direct care as best as we can.

No fumbling with insurance premiums, in and out of network questions, or administrators. We treat everyone for one flat fee.

Our providers are all trained Emergency Medicine physicians. They are available 24/7 for your convenience. They have experience working in the Emergency Department, handling anything that comes their way. Our practice ranges from high volume urban settings to suburban metropolitans all the way to rural outposts where sometimes we are the only doctors around. Now we can come to you through the phone or video whenever you need us!

You will always speak to an emergency medicine physician 24/7.

Yes, when you look through your call logs you can see your notes from your encounter. Please be aware that the initial note you see may not be complete and later updated when our physicians review their cases for the day.

You can speak to an emergency medicine physician through your phone, computer, and most tablets!

Currently we are only operating in select states. We are continuously expanding and will spread to every state in the very near future. Until then, unless you are in one of our covered states we will not be able to offer you any medical evaluation or advice. Thank you for your patience!

A dependent is an individual whom you have legal custody over. In most cases this includes your child(ren) or adopted child(ren). At this time, anyone over the age of 18 will require their own account. For exceptions please email us.

Because of HIPPA rules and for patient confidentiality, we require anyone over the age of 18 to have their own account?

We are very limited to the prescriptions that we can legally prescribe. Under no circumstances are we able to provide prescriptions for controlled substances, including narcotics and sedatives.

We apologize for any inconvenience. Please either attempt to call again. You should receive a refund if this is the case. Please email us at admin@onercall.com if you have yet to receive your refund

We are sorry you had to leave. The fee is to cover a small portion of our operating costs at this time. Please email us at admin@onercall.com for further questions

All physicians answering these calls are emergency medicine trained, qualified to handle many symptoms and disease processes.

We do not currently have a function to select the physician you speak with. All physicians are emergency medicine trained and have all been reviewed by our selection committee.

At this time, you are not able to schedule a future appointment, but we are actively working on this feature. We may suggest that you follow up on a recent OnERcall visit by calling back the next day or in a specific timeframe, at which point, the physician you speak with will be well aware of your prior visit.

No, we do not order any labs. We will refer you to the most appropriate physician to further evaluate and manage your symptoms.

We will help you with a refund but please log out and then try login back in. Also, please make sure you have shared your location preferences and microphone for the app. Our website is best supported via Chrome or Safari at this time. It will not work properly on internet explorer or other browsers.

Yes, when you look through your call logs you can see your notes from your encounter. Please be aware that the initial note you see may not be complete and later updated when our physicians review their cases for the day.

You can speak to an emergency medicine physician through your phone, computer, and most tablets!